RepuLink pulls Trustpilot, Google Maps, TripAdvisor, and Glassdoor reviews into one dashboard. Generate localized AI replies, track sentiment trends, and alert regional teams instantly.
AGGREGATE CUSTOMER REVIEWS DIRECTLY FROM
Honestly the best roast I've had in years. Cathy our server was lovely and remembered we had a nut allergy...
Waited 45 minutes for our mains. Staff seemed overwhelmed and our chips arrived stone cold. Won't be returning...
Prachtig terras en lekkere drankjes, maar het duurde bijna 30 minuten voordat de bestelling werd opgenomen...
Ditch the tab-switching. Bring all public reviews from Google, Trustpilot, TripAdvisor, and Glassdoor into a single high-efficiency platform built to protect your brand reputation.
Gather all your locations into one central portal. Group sites by region, city, or manager, and view rollup statistics or inspect individual listings.
Generate perfect responses in the customer's native language. Auto-detects English, Dutch, German, French, and replies instantly matching your brand tone.
Configure Slack channels or email alerts to fire the moment a critical rating falls or a location's rolling average slips. Keep operators responsive.
Auto-tag reviews based on operational categories like "staff," "wait_time," and "hygiene." Pinpoint head-office systemic weaknesses in real-time.
Protect your brand voice. Enforce approval rules requiring drafts written by local operators to be reviewed and approved by a regional manager before posting.
Generate monthly reputation performance reports with your group's custom branding, logos, and layouts—perfect for franchise updates or board reviews.
Click through the tabs below to explore how we save multi-site operators hours of work every week.
Instead of logging into individual listing dashboards, RepuLink streams every review in chronologically. Sort, search, and filter by rating, source, sentiment, or topic.
Managing reputation manually is a massive time sink. Here's how we compare.
| Workflow Area | Manual Tab Switching | The RepuLink Way |
|---|---|---|
| Inbox Monitoring | Log into Google Business, Trustpilot, TripAdvisor, and Glassdoor separately for every location. | A single centralized inbox aggregating all reviews across all locations in chronological order. |
| Drafting Responses | Manually type responses, translating Dutch or German feedback using external web browsers. | AI automatically generates localized, professional replies in the reviewer's native tongue. |
| Critical Alerts | Check dashboards daily to find negative reviews that sat unanswered for 72+ hours. | Slack & email alerts fire within 5 minutes of negative reviews, triggering quick interventions. |
| Reputation Auditing | Copy-paste stats into Excel spreadsheets monthly to compile summaries for the executive board. | Download branded, white-labeled PDF performance audits with a single click. |
| Quality Control | Hope local operators maintain brand guidelines without oversight on public replies. | Optionally lock operator drafts in an approval queue for regional manager review. |
No user seat penalties. All subscription options include unlimited seats, letting your entire head office and local teams collaborate.
Have 50+ locations? We offer custom platform configurations, dedicated Account Manager support, custom SLAs, and custom API ingestion feeds.
We take data protection seriously. In accordance with European GDPR requirements and platform TOS constraints, RepuLink anonymizes customer names at database ingestion (displaying first name + initial only). Names are run through an irreversible cryptographic hash (`author_hash`) for duplication checks, and we host a public Opt-Out portal for instant erasures.
Everything you need to know about our multi-location monitoring platform.
RepuLink monitors Trustpilot, Google Maps Reviews, TripAdvisor, and Glassdoor listings. We poll listings automatically and flag new reviews within minutes of ingestion.
No. Most review platforms restrict automated bot responses in their Terms of Service. To protect your listings and keep responses authentic, RepuLink drafts replies, copies them to your clipboard, and provides deep links to post manually in seconds.
You can sign up in minutes. The trial gives you full access to features based on the selected plan. You can onboard your physical locations, paste listing URLs, and view active review ingestion immediately.
Yes. In Account Settings, you can configure your brand's reply tone (Friendly, Formal, Direct, Humorous) and provide specific prompt guidance to the AI assistant to align response language with company voice.